Thinkbox Solutions provides a wide range of maintenance services to suit all business needs. We offer 3 levels of Maintenance Service Contracts- Bronze, Silver and Gold. This allows companies to choose a contract best suited to their business and their budget.
Our contracts are designed to keep you online at all times, causing no interference with the day to day function of your business.
If a problem arises we deal with it immediately, causing as little inconvenience to our customers as possible.
Our highly skilled technicians are available to offer on-site responsive services 24 hours a day, 7 days a week
| BRONZE | SILVER | GOLD | |
| Scheduled Maintenance Plan | ✔ | ✔ | ✔ |
| Priority Support Response | ✔ | ✔ | ✔ |
| Software Maintenance Agreements | ✔ | ✔ | ✔ |
| Business Hours Call Out – Parts & Labour | ✔ | ✔ | |
| Business Hour Telephone Technical Support | ✔ | ✔ | |
| Priority Call Centre Hot Line | ✔ | ✔ | |
| Secure Remote Access Support | ✔ | ✔ | |
| 24/7 Call Out Support – Parts and Labour | ✔ |
Simply call 1300 652 154 to speak to our Service Department or click here to email our Experienced Maintenance and Servicing Team